Wiltshire Money

Introduction to Welfare Benefits | 14/15-03-2023

Training Overview:

Part 1: The structure of the system / The importance of health & disability benefits
Aims This part of the course looks at the different types of benefits that make up the system, their main qualifying rules and the way the system fits together. It also considers how people claim benefits when they are affected by a health condition or a disability.
 Objectives By the end of this part of the course, participants will:
  • Understand how the benefits system is structured and the differences between contributory, non-contributory and means-tested benefits
  • Know who can claim each of the benefits which make up the system
  • Be able to help people identify and claim the right benefits when they are affected by a health condition or a disability
 Part 2: Means-tested benefits / Maximising income from benefits
Aims This part of the course looks at means-tested benefits including which means-tested benefits to claim and awareness of amounts.
Objectives 

By the end of this part of the course, participants will:

  • Understand the relationships between legacy benefits, universal credit (UC) and pension credit/housing benefit
  • Know when it is appropriate to advise on a claim to UC and when it is important to check further
  • Have an awareness of the different rates within means-tested benefits
  • Be able to complete a basic benefits check to ensure people are claiming their likely entitlements
  • Be able to get calculations done
  • Know how to check that a decision is correct and what to do if it is not
Methods of delivery This is a practical course delivered using a combination of trainer presentations, exercises and case studies, group discussion and games. Participants will be provided with supporting material including PowerPoint slides and a comprehensive training pack.
Intended audience This course is for participants who are new to benefits or who need a refresher on the basics. No previous experience is required.
What you will need (online) Participants will need a Wi-Fi connection and a suitable device to access the internet. Prior to the event, participants will receive an email with a link that they should use to join the event as well as a pdf of the training pack and slides which should be accessible (either printed or downloaded to a computer or another device) throughout each part of the course.
Certificates & post course support Participants will receive an e-certificate for completing Parts 1 & 2 of this Benefits Training Co. course. This also guarantees eligibility to access our free 12-month post-course advice service.

Training Details:

 Course cost We are pleased to be able to offer our members a 50% discount on places at £75
Dates Tuesday the 14th and Wednesday the 15th of March 2023
Time 0945 - 1245
Location Online
Training provider The Benefits Training Company
Additional information Wiltshire Money Training Cancellation and Substitution Policy

Please note that all registered attendees will be automatically added to the Wiltshire Money mailing list. You can unsubscribe at any time. 

Delegates will receive an email confirmation of their booking from Wiltshire Citizens Advice.

Links and joining instructions will be emailed closer to the course start date.

Registration for this event is now closed.