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Wiltshire Citizens Advice click here to view changes to service provision as a result of current coronavirus outbreak 17 March 2020

The next WM Forum is scheduled for 25th June 2020. This event may not take place given the current rules on public gatherings and non essential travel. Watch this space... WM members will be kept updated by email and by this website 

Latest Job Vacancies

Wiltshire Citizens Advice (WCA) Telephone Advisers

Wiltshire Citizens Advice is looking for people to join our team of telephone advisers on our Wiltshire Advice Line. 

Salary: £18,893 plus 6% employer pension contribution after 3 months

Hours: Up to 1.5 F.T.E  hours per week 

Base Location: Trowbridge/Home

Contract: Fixed Term until 31/03/2021

For further and full information, including the job requirements click here 

Latest training events 

The current Coronavirus situation has meant that face to face and group training events have largely been cancelled. Virtual presentations, training and webinars are all still taking place, however. See below links to relevant updates and information that I hope you will find useful

Wiltshire Citizens Advice (WCA)  have recently provided a PP Presentation for Building Bridges on  Benefits changes since COVID-19. You can view it here

Benefits Training Company (BTC)

For interactive, professional input on how to best support people with welfare benefits issues, try booking onto one of the BTC live, modular online training courses.

For BTC Online Benefits Training available in June & July Click here

Housing Systems  Housing Systems have put together an e-learning module on Coronavirus and BenefitsThis is freely available to everyone. The team encourage you to share it with colleagues in other roles, such as housing workers or social workers, who might find it helpful too. The module can be found here - https://www.housingsystems.co.uk/COVID-19/E-Learning

You can also register for a number of webinars from Policy in Practice Webinars. including a recap of the major benefit changes since Coronavirus  

 Acas  run regular webinars on employment law topics and employment relations. They're free to join, you just need to register in advance. You can view previous webinars and subject to available spaces, you can Register for upcoming webinars such as  'Furlough leave: the HMRC Job Retention Scheme'

Mental Health First Aid (MHFA) England have adapted their training courses so they can be accessed remotely, either through online instructor delivery or with digital only content. They havwe also developed a range of online resources, including "Supporting your Mental Health Whilst working from home"

Next Wiltshire Money Forum

To Be Confirmed (TBC)

You can Email us to let us know if your organisation would like to present at a future Wiltshire Money Forum. We are always looking for volunteers! 

Previous Forums

Wiltshire Money Forum - December 2019

Thank you to all those who attended the event.  The event was attend by 27 delegates. 

You can find the presentations here. The  presentations  include Wiltshire Council’s updated Discretionary Housing Payment (DHP) Policy 2019. The scheme can offer Housing Benefit customers short term financial assistance with their housing costs during periods of particular need. Housing costs can include help towards rent, tenancy start up costs, and moving costs.

In addition, the trainer contact details for the "Gambling Awareness" session if you have any questions or requests for further training are included in the presentation slides

Wiltshire Money Forum - September 2019

Thank you to all those who attended the event.  The event was attend by approx 41 delegates.  You can find the presentations here

 All Presentations from earlier forums can be found on a separate web page by clicking here

 Training and Events

See below for details of current training opportunities and feedback from previous events

Future training events 

No training events are scheduled at this time

Previous training Events 

Wiltshire Money - 1 day Universal Credit in Practice Course on the 5 February 2020. 

“Very experienced and engaging trainer. I will definitely use the information we covered and the resource pack”

The course, run by the Benefits Training Company, provided an update for those working with clients in receipt of UC. A total of 16 delegates, from a range of organisations, attended the training. 81% of delegates said they would certainly go on to use the information given to them and 100% of the delegates rated the course rated the Course 8/10 or above.