Welcome to the Wiltshire Money website.
You will find information about who we are and what we do.
In the last year Wiltshire Money has engaged with many members of staff and over 130 organisations.
Wiltshire Money provides a regular EBulletin, which contains useful information and resources for staff. Find Wiltshire Money E Bulletins by Clicking here
For links to further information see our Helpful Resources Section by clicking here. You will find useful links to further information for example looking after your Mental Health during the Coronavirus outbreak and links to Benefits Calculators
We host regular forums and training events to help up-skill staff and keep them informed of any changes which impact on their clients’ financial capabilities.
We have an ‘Ask Wiltshire Money’ service which enables front line staff to contact Wiltshire Money for help finding the appropriate organisations/support for their clients.
Use the ‘Shout Out’ page to let us know about your events and changes and updates to your service.
We don't want you missing out, so if you forgot to sign back up or are new to Wiltshire Money, you can join our mailing list by contacting me at Wiltshire money - Get in touch by contacting me on 07376 055 831 or email
Below are some of the good reasons to join our mailing list.
Next Wiltshire Money Forum
The Spring Wiltshire Money Forum will run the week of 15th March 2021. The theme and discussions will centre around "Coming out of Lockdown, What Next?"
There will be two online events and a “Virtual Agenda” full of useful links and information which will be published here on 15th March. The events will use the Google meet platform. There is no need to register for a place, when it's time to join, just insert address into your browser or click directly on the link.
Informal Catch up and Hello
15th March 2021
12.00pm - 12.30pm
Google Meet Link: meet.google.com/byo-njyp-kqs
Presentations and Guest Speakers
17th March 2021
11.00am - 12.00pm
Google Meet Link: meet.google.com/hjx-pbna-hji
Trussell Trust "Together for Change" Strategic Plan 2020-2025
There was an 89% increase in need for emergency food in April 2020 (compared to the same month in 2019). The storm caused by the pandemic has swept more and more people into destitution. The Trussell Trust's vision is for "a UK without the need for food banks". This vision is backed up by a five year strategic plan setting out how they hope to achieve this. See the Trussell Trust's "Together for Change" here
A new Report by Citizens Advice "New Year, Same Arrears" looks at the impact of the pandemic on private renters. They’re disproportionately likely to have fallen into financial difficulty and also have less savings to use as a safety net. As a result, many are struggling to pay their rent. Half a million people are behind on their rent because of the pandemic. In addition 58% of people who are currently behind on rent weren’t in arrears before the crisis.
Update: The government has announced that the ban on bailiffs taking possession of properties in England will be extended until 31 March 2021, bringing it into line with rules already in force in Scotland and Wales. Click here to the eviction rules in place around the UK and offer advice on landlord and tenant rights during COVID-19.
Latest Job Vacancies
No Current Vacancies
Latest training events
Benefits Training Company (BTC)
For interactive, professional input on how to best support people with welfare benefits issues, try booking onto one of the BTC live, modular online training courses.
For BTC Online Benefits Training available until April 2021 Click here
Policy in Practice Webinars. including flexible collection policies for Council Tax debt and "watch on demand webinars" including a Policy Review of 2020 and a look forward to 2021.
DWP - Skills Toolkit
More free courses have been added to The Skills Toolkit, with topics including getting the most out of Microsoft Outlook, introductions to finance and bookkeeping and understanding how computer networks operate.
The online learning platform is available to everyone and provides easy access to a selection of high-quality digital and numeracy courses, which can help people build up their skills, progress in work and boost their job prospects.
Acas have a number of online training modules such as "Mental Health", "Redundancy" and "Contracts, Hours and Pay". Acas experts run regular webinars on employment law topics and employment relations They're free to join, you just need to register in advance. You can view previous webinars and subject to available spaces, you can Register for upcoming webinars.
Mental Health First Aid (MHFA) England have adapted their training courses so they can be accessed remotely, either through online instructor delivery or with digital only content.
Next Wiltshire Money Forum date tbc winter/spring 2021
You can Email us to let us know if your organisation would like to present ("Virtually" if necessary) at a future Wiltshire Money Forum. We are always looking for volunteers!
Wiltshire Money Forum - November 2020 - the winter Wiltshire Money Forum was a "Virtual Conference"
The Virtual WM Forum took place w/c 9th November to coincide with "Talk Money Week" On the Monday, WM Members were invited to drop-in and say “hello”. It was good to hear our member’s latest news; including Wendy who gave us an update on the work of Stop Loan Sharks - Illegal Money Lending Team
WM Members dropped in to a discussion and Q&A on 12th November.The theme was "Support initiatives and Covid" We heard from various guest speakers, including from Wessex Water, Swan Advocacy, Family Learning Team, Healthwatch and TV Licensing about their positive local initiatives and schemes that are there to support our communities financially and emotionally at this difficult time.
The November virtual WM Forum Agenda with lots of useful links, service updates, presentations and topical information is still available HERE for the next few weeks.
Wiltshire Money Forum - July 2020 - the summer Wiltshire Money Forum was a "Virtual Conference"
Thank you to all those who attended the event -22 delegates. This meet provided an opportunity for discussion and for members to ask questions around topical issues on Housing, Council Tax, Employment issues & Furlough. We had 22 members join the call and a range of issues were discussed from Housing re-possession to Discretionary Housing payment rules and Redundancy questions
The "Virtual Agenda" is available to view here The agenda provides links to presentations, useful contacts and information about housing, employment, debt etc. The Agenda will be available on this website for a while so that Wiltshire Money members can browse the links and information in their own time.
Wiltshire Money Forum - December 2019
Thank you to all those who attended the event. The event was attend by 27 delegates.
You can find the presentations here. The presentations include Wiltshire Council’s updated Discretionary Housing Payment (DHP) Policy 2019. The scheme can offer Housing Benefit customers short term financial assistance with their housing costs during periods of particular need. Housing costs can include help towards rent, tenancy start up costs, and moving costs.
In addition, the trainer contact details for the "Gambling Awareness" session if you have any questions or requests for further training are included in the presentation slides
Wiltshire Money Forum - September 2019
Thank you to all those who attended the event. The event was attend by approx 41 delegates. You can find the presentations here
All Presentations from earlier forums can be found on a separate web page by clicking here
Training and Events
See below for details of current training opportunities and feedback from previous events
Future training events
No training events are scheduled at this time
Previous training Events
Bitesize Session - Employment Law for Money Advisers 20th October 2020
This free session took place online with 25 WM members and a chance to ask an Employment Lawyer questions on topics such as:
The feedback was very positive with delegates saying it was very informative and helpful.... "That was excellent! Thanks for organising it and please let Paul know how enlightening that was - He's made the subject seem so much less daunting..."
Wiltshire Money - 1 day Universal Credit in Practice Course on the 5 February 2020.
“Very experienced and engaging trainer. I will definitely use the information we covered and the resource pack”
The course, run by the Benefits Training Company, provided an update for those working with clients in receipt of UC. A total of 16 delegates, from a range of organisations, attended the training. 81% of delegates said they would certainly go on to use the information given to them and 100% of the delegates rated the course rated the Course 8/10 or above.