Wiltshire Money, delivered by Wiltshire Citizens Advice, leads financial inclusion activity across Wiltshire. We support organisations to collaborate, share knowledge, and improve the information, advice and guidance available to residents facing financial challenges.
Through our network, training and events, we help members stay informed and connected to the latest financial inclusion developments.
Welcome to Wiltshire Money
Every year, Wiltshire Money engages with members of staff across 130 organisations at the local, regional and national levels. This website contains information about Wiltshire Money, including who we are and what we do.
There are many benefits to becoming a member of Wiltshire Money, including:
Information and Knowledge Sharing
- A regular newsletter for our members, containing useful information and resources for staff. You can see previous editions in the Wiltshire Money newsletter archive.
- For links to further support for your clients see our Helpful Resources Section. You will also find useful links to further information, for example, looking after your Mental Health and links to Benefits Calculators.
- We also have an extensive list of locally available cost-of-living support compiled by our partners, Wiltshire Citizens Advice.
Events and Training:
- Regular events and training opportunities to help develop your staff and keep them informed of any policy changes which might affect their clients’ financial capabilities.
- Our previous events and training opportunities can be seen at a glance in our events and training archive.
Networking:
- Access to the Wiltshire Money network which enables your front-line staff to contact Wiltshire Money for help in finding the most appropriate organisations and support for their clients.
- Use of the Shout Out page to let the Wiltshire Money network know about your events and any changes or updates to your service.
Latest News
Focus Forum: Wessex Water: Affordability, Community Engagement and the Role of Smart Metering
Wessex Water offers a range of tailored schemes to support customers struggling with their bills, alongside local help from their Community Outreach Team. They are currently rolling out smart meters in phases from 2025 to 2035 to help customers better understand and manage their water use. This Focus Forum is for staff and volunteers who support Wessex Water customers worried about their water bills. The session will run on Tuesday, 13th October 2026 from 1100 - 1200 online via Zoom.
Training: Personal Independence Payment (PIP) Overview
This introduction to Personal Independence Payment (PIP) is for experienced advisers and their supervisors who are looking for an overall understanding of this benefit. The session will run on Tuesday, the 20th of October 2026 from 1000 - 1230 online via Zoom. There are FREE PLACES available for eligible organisations (funded by the Crisis and Resilience Fund) or paid places at £45 for other organisations.