Wiltshire Money

Focus Forum: Universal Credit

Focus Forum Details:

  • Date: TUESDAY 4th OCTOBER 2022
  • Time: 11 AM - 12-noon
  • Maximum number of participants: 30
  • Who is this for? This event is intended for anyone supporting clients with Universal Credit, including caseworkers, advisers and practitioners, and anyone with a working/intermediate level of knowledge of Universal Credit.

Focus Forum Agenda:

#

Topic

Facilitator(s)

1

Welcome and Introductions

 Benedict van der Linde, Wiltshire Money Partnerships Manager, Wiltshire Money

2

Facilitated Discussion (suggested topics):

  • Managed migration – where we are and what we currently know
  • Discussion on supporting vulnerable customers – this could either be quite broad or narrowed down to sub-topics
  • Common issues that crop up when making a claim
  • How the jobcentre should be able to help

Matt Gibbins, Financial Responsibility Team Leader, Abri Housing

3

Focus Forum close

 Benedict van der Linde, Wiltshire Money Partnerships Manager, Wiltshire Money

Focus Forum Resources: