Wiltshire Money

PayPlan Training | Suicide Awareness

Training Overview:

Course Description

What can you expect?


A sensitive and informative training presentation delivered to your teams to help aid their knowledge when it comes to:

  • Asking the question ‘Is my client suicidal?’
  • Understanding the prevalence of suicide
  • Exploring the myths and facts around suicide
  • Recognising suicidal indicators
  • Identifying what could be a suicidal risk for clients in debt
  • Developing their listening skills
  • Understanding the difference between empathy versus sympathy
  • Empowering agents to use conversational models
  • Showing where to signpost clients to for additional support
  • Highlighting the importance of adviser wellbeing and download time

Training Details:

 Course cost  Free
 Date  Friday the 18th of August 2023
 Time 0930 - 1300 (3.5 hours)
 Location  online via Zoom
Trainer Emma Gibbons, PayPlan
Non-attendance charge There is no charge for non-attendance. However, you are encouraged to ensure you are able to attend this course. If you are unable to attend after making a booking please inform the WCA TrainingTeam as soon as possible so the place can be offered to somebody else.
Additional information

Due to the sensitive nature of the courses places are limited and will be allocated first come, first served. Only when delegates receive a confirmation email will a booking request be secured.

You will receive a confirmation email when your place has been secured. The training supervisor is managing all the bookings for this course therefore please contact the training team with any questions. [email protected]

 Please note that all registered attendees will be automatically added to the Wiltshire Money mailing list. You can unsubscribe at any time. 

Registration for this event is now closed.