In June, two members of the Wiltshire Money Steering Group, Wiltshire Council and Curo Group, delivered a joint training webinar. This session covered the whole of the housing journey, from housing options and accessing the housing list, through to the lettings process and tenancy sustainment.

Many thanks to our speakers:

  • John Walker, Housing Allocations and Lettings Manager, Wiltshire Council

  • Sarah Rogers, Regional Customer Accounts Manager, Curo Group.

Listen back to hear about:

 Accessing housing (Wiltshire Council) Lettings and Tenancy Sustainment (Curo Group) 
  •  Housing options
  • Joining the Council’s Housing Register

  • Choice-based Lettings (Homes4Wiltshire):

  • The Council’s duty to homeless persons

  • What confuses people about housing and what can be done to support them

  •  What brings a housing provider to give notice?
  • What should tenants do if they receive notice?

  • How does the lettings process work from a housing provider’s perspective?

  • How does the housing provider use the housing list?

The webinar recording is available here.

View the webinar slide deck here.