Focus Forum: Engaging with seldom heard individuals and groups

Focus Forum Details:

Date	Tuesday, 12th May 2026
Time	1100 - 1200
Maximum number of participants	30
Who is this for?	Across the region, some individuals and groups are underserved and, as a result, have difficulty accessing or engaging with essential services and support provision. This Focus Forum will be of interest to front-line staff as well as people responsible for increasing organisational outreach and engagement.

#	Item	Facilitator(s)
1	Welcome and Introductions	Benedict van der Linde, Wiltshire Money Partnerships Manager, Wiltshire Money
2	Facilitated Discussion (suggested topics) What individuals and groups can be defined as ‘seldom heard’? Does this vary across different sectors, needs and support offerings? What sort of needs and barriers to engagement have been encountered? What are the issues that arise as a result of difficulties engaging with these individuals and groups? How can these individuals and groups be engaged with earlier? Are there any examples of good practice in the region? Do different methods and channels work better with different groups? Are there examples of effective data-sharing between organisations?	Matt Gibbins, Group Tenancy Support Services Manager, Abri Jamal Brooke, Customer Accounts Manager, Curo Group
3	Focus Forum close	Benedict van der Linde, Wiltshire Money Partnerships Manager, Wiltshire Money