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Helpful Resources

Please see below a selection of helpful resources to support you. If there is something which you think should be added, please email your suggestion to . 

Mental Health Toolkits and Sources of Support

Click here for information from MIND aimed at helping friends, family, carers and others to give support and take care of themselves too.

Click here for MIND's Guide to Support and Services. This is a useful A-Z for a range of Mental Health issues

Public Health England's "Every Mind Matters" aims to make it easier for everyone to look after their own wellbeing and improve their mental health, by providing a digital hub full of advice, tips and resources and a new online tool to help everyone create their own action plan.

Click here for details of how to access Re-Think's "Mental Health in the Workplace Employers' Toolkit". It aims to help support employers to develop the  knowledge to support the mental health of their  workforce.

How are you feeling today NHS? A toolkit to check your own wellbeing or speak to and support colleagues with their emotional wellbeing ...

eLearning,MIND's Mental Health for Small Workplaces aims to build confidence in thinking and talking about mental health.

MoneySavingExpert's Free Guide to Mental Health and Debt (download) covers how to handle debts when unwell, work with banks, free debt counselling, whether to declare a condition and more.

PIP mobility and Mental Health - the rules for getting the Personal Independence Payment (PIP) mobility component have changed. You can now apply for it if you have a mental health condition that makes it difficult for you to plan or take a journey.

Benefit Calculators

Make sure you're not missing out on benefits with our these free online checkers




Grant Search

Find out if money is available for specific issues

Turn2Us Grant search

Access to work grant

Disabled Facilities Grant

Sure Start Maternity Grant

Grants to help pay energy bills

Help for home improvements 

Wiltshire Money Resources

Useful advice and definitions

Universal Credit Glossary

Benefit Cap guide

Banking Resources

Information about opening a bank account

MoneySavingExpert's Guide to opening a Basic Bank Account. A guide to the best basic bank accounts for people with poor credit who can't get (or don't want) standard bank accounts. 

How to open a Bank account

Nationwide ID requirements and exceptions

Lloyds ID requirements and exceptions

 Other resources

Paying for Residential Care - Age Uk

Dementia Toolkit

Help with your PIP claim 

More Information about claiming PIP

Universal Credit Guidance and Information from Gov.uk


Wiltshire Money News


Latest training events 

Watch this space for future Training Events!

Latest Job Vacancies

Wiltshire Citizens Advice - Head of Finance and Business Support  - A unique opportunity in a thriving charity

We are looking for a  Head of Finance and Business Support. You will need to have experience of a managerial finance role with some knowledge of IT and HR functions. You don’t need previous experience of working in a charity but will require  a clear understanding of and support the values of Wiltshire Citizens Advice.

Closing date for applications:  Monday 16th March 2020 5pm. Interview date:  Provisionally Thursday 24th March 2020

Location:             Trowbridge, Chippenham or Devizes .       

Hours of Work: Contracted hours by agreement, minimum of 22.5 per week up to a maximum of 37 worked flexibly                       

Period:     Permanent               Salary:  £37,829 pro rata plus 6% pension contribution after 3 months.        Annual Leave:  33 days (inc bank holidays) 

If you are interested in working in an interesting and stimulating environment why not check our website to download an application pack at www.citizenadvicewiltshire.org.uk  or alternatively contact  . We do not accept CVs as part of the recruitment process. Citizens Advice recognises the positive value of diversity, promotes equality and challenges discrimination. We welcome and encourage job applications from people of all backgrounds

Next Wiltshire Money Forum

The next Wiltshire Money Forum is on 19th March 2020 at Warminster Civic Centre (New Venue) Click here to register for the Forum

Following the Forum on the 19th March we will be holding a “Benefits Surgery” (between 1pm - 3pm). This is a chance for you to bring your benefit queries to an informal group discussion, sharing information, solutions and ways forward. Click here to register for the Benefits Surgery

You can also email for further details or to register. Email us to let us know if your organisation would like to present at a future Wiltshire Money Forum. We are always looking for volunteers! 

Previous Forums

Wiltshire Money Forum - December 2019

Thank you to all those who attended the event.  The event was attend by 27 delegates. 

You can find the presentations here. The  presentations  include Wiltshire Council’s updated Discretionary Housing Payment (DHP) Policy 2019. The scheme can offer Housing Benefit customers short term financial assistance with their housing costs during periods of particular need. Housing costs can include help towards rent, tenancy start up costs, and moving costs.

In addition, the trainer contact details for the "Gambling Awareness" session if you have any questions or requests for further training are included in the presentation slides

Wiltshire Money Forum - September 2019

Thank you to all those who attended the event.  The event was attend by approx 41 delegates.  You can find the presentations here

 All Presentations from earlier forums can be found on a separate web page by clicking here

 Training and Events

See below for details of current training opportunities and feedback from previous events

Future training events 

1 day Universal Credit in Practice Course on the 10 March 2020 

(Course now FULL All places are now taken.) 

Previous training Events 

Wiltshire Money - 1 day Universal Credit in Practice Course on the 5 February 2020. 

“Very experienced and engaging trainer. I will definitely use the information we covered and the resource pack”

The course, run by the Benefits Training Company, provided an update for those working with clients in receipt of UC. A total of 16 delegates, from a range of organisations, attended the training. 81% of delegates said they would certainly go on to use the information given to them and 100% of the delegates rated the course rated the Course 8/10 or above.