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6th December 2017 Forum

To view the Trussell Trust presentation please click here


13th September 2017 Forum

To view the UC Top Tips presentation please click here

To view the UC Top Tip sheet client here

To view the Public Health Presentation please clich here


15th March 2017 Forum

To view the Adviza presentation please click here

To view the Budget Information, Welfare Reform and Universal Credit presentation please click here

To view the Universal Credit Factsheets and Resources please click here

To view the Individual Voluntary Arrangement presentation please click here

The view the Lloyds Bank presentation please click here


Wiltshire Money News


Breaking News...

Latest Job Vacancies

Citizens Advice Wiltshire - New Trustee Positions

Wiltshire Citizens Advice is an independent charity that is part of the national Citizens Advice network which has been in existence since 1939. Currently we have a team of eight trustees, including the Chair, and we are looking to increase this to ten within the near future

Please click here to see more details of the role

If you feel that this is a role that you could fill and enjoy, then please complete the application form and return to me at

Latest training events 

Bitesize Session - Employment Law for Money Advisers 20th October 2020

Please join WM and an Employment Lawyer for a free Bitesize session with a chance to ask questions on topics such as:

  • Redundancy Pay, Notice Pay, Holiday Pay
  • Unpaid Wages
  • When to check for Discrimination
  • Sick Pay rules
  • Flexible Working , the Furlough Scheme Introduction to ACAS,  Introduction to Employment Tribunal

Details—just drop in via google meet. Tuesday 20th October 10.30 –11.30am

Click on meet.google.com/rjv-euqw-aga

 If you want to drop-in please email me at 

Future "Bitesize" Q&A/Training sessions - your views 
These (free to join, 30-60 minute ) sessions will be run, by WM, in a Q&A based format with, where possible, questions submitted in advance. It would be great to have your views on whether this would be useful and your feedback on what topics you would like to see covered. (please click here to go to survey)

The current Coronavirus situation has meant that face to face and group training events have largely been cancelled. Virtual presentations, training and webinars are all still taking place, however. See below links to relevant updates and information that I hope you will find useful

Benefits Training Company (BTC)

For interactive, professional input on how to best support people with welfare benefits issues, try booking onto one of the BTC live, modular online training courses.

For BTC Online Benefits Training available until January 2021 Click here

Could you spot a loan shark "Stop Loan Sharks" free 45 minute online training. Click here for dates & details

Wiltshire Citizens Advice (WCA)  have recently provided a PP Presentation for Building Bridges on  Benefits changes since COVID-19. You can view it here

DWP - New Skills Toolkit Course

More free courses have been added to The Skills Toolkit, with topics including getting the most out of Microsoft Outlook, introductions to finance and bookkeeping and understanding how computer networks operate.

The online learning platform is available to everyone and provides easy access to a selection of high-quality digital and numeracy courses, which can help people build up their skills, progress in work and boost their job prospects.

Housing Systems  Housing Systems have put together an e-learning module on Coronavirus and BenefitsThis is freely available to everyone. The team encourage you to share it with colleagues in other roles, such as housing workers or social workers, who might find it helpful too. The module can be found here - https://www.housingsystems.co.uk/COVID-19/E-Learning

You can also register for a number of webinars from Policy in Practice Webinars. including a recap of the major benefit changes since Coronavirus, Council Tax Support Schemes and SE Surplus Earnings.  

 Acas  run regular webinars on employment law topics and employment relations. They're free to join, you just need to register in advance. You can view previous webinars and subject to available spaces, you can Register for upcoming webinars such as  'Furlough leave: the HMRC Job Retention Scheme'

Mental Health First Aid (MHFA) England have adapted their training courses so they can be accessed remotely, either through online instructor delivery or with digital only content.  

Next Wiltshire Money Forum

The date is TBCYou can Email us to let us know if your organisation would like to present ("Virtually" if necessary) at a future Wiltshire Money Forum. We are always looking for volunteers! 

Previous Forums

Wiltshire Money Forum - July 2020  - the summer Wiltshire Money Forum was a "Virtual Conference"

Thank you to all those who attended the event -22 delegates. This meet provided an opportunity for discussion and for members to ask questions around topical issues on Housing, Council Tax, Employment issues & Furlough. We had 22 members join the call and a range of issues were discussed from Housing re-possession to Discretionary Housing payment rules and Redundancy questions

The "Virtual Agenda"  is available to view here The agenda provides links to presentations, useful contacts and information about housing, employment, debt etc.  The Agenda will be available on this website for a while so that Wiltshire Money members can browse the links and information in their own time.

Wiltshire Money Forum - December 2019

Thank you to all those who attended the event.  The event was attend by 27 delegates. 

You can find the presentations here. The  presentations  include Wiltshire Council’s updated Discretionary Housing Payment (DHP) Policy 2019. The scheme can offer Housing Benefit customers short term financial assistance with their housing costs during periods of particular need. Housing costs can include help towards rent, tenancy start up costs, and moving costs.

In addition, the trainer contact details for the "Gambling Awareness" session if you have any questions or requests for further training are included in the presentation slides

Wiltshire Money Forum - September 2019

Thank you to all those who attended the event.  The event was attend by approx 41 delegates.  You can find the presentations here

 All Presentations from earlier forums can be found on a separate web page by clicking here

 Training and Events

See below for details of current training opportunities and feedback from previous events

Future training events 

No training events are scheduled at this time

Previous training Events 

Wiltshire Money - 1 day Universal Credit in Practice Course on the 5 February 2020. 

“Very experienced and engaging trainer. I will definitely use the information we covered and the resource pack”

The course, run by the Benefits Training Company, provided an update for those working with clients in receipt of UC. A total of 16 delegates, from a range of organisations, attended the training. 81% of delegates said they would certainly go on to use the information given to them and 100% of the delegates rated the course rated the Course 8/10 or above.